Digital Diversity/Cyber-Citizen/Cross Cultural Communication

Last updated 11/2017
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 690.02 MB | Duration: 1h 44m
Connecting Across Cultures: Multi-cultural, "-national, "-generational, "-sectoral, "-lingual, and "-stakeholder Teams
What you'll learn
How to use specific communications tools effectively to hit your target market with the right message via the right medium at the right time.
Create a Communications Charter with and for your team setting expectations and standards for connecting.
Implement a Communications Matrix with specified channels, media, frequency, and messages for your target audiences.
Coach your teams to identify the cultural challenges of distinct country, corporate, and generational cultures.
Why it matters which country and cultural distinctions are associated with high and low country contexts.
How generational characteristics cause misunderstanding preventing meaningful connection.
What leadership styles to apply and what are the five dysfunctions of teams.
Learn individual's communication styles to move people from reactive to proactive and lift performance.
Requirements
You should understand English and you may be multilingual, and you may have some work experience or a desire to work in a multi-cultural or multi-generational project, team, organization, company or community.
Description
Successful cultural communication in a globalized and digitized world is more urgent and important than ever for business, corporate and organizational performance.Accelerating cyber connectivity creates an ever-shrinking world over ubiquitous platforms expanding access to emerging talent 24/7 beyond borders, time zones, languages, generations, countries, cultures, and corporate behaviors. How will you capture your share of the global communications currency? How will you become fluent in this borderless world and connect to this global community that knows no boundaries and demands more and expects no less than excellence, innovation, access to foreign talent pools?Join us now and become a member of this global movement of cyber citizens and global cross cultural community!Don't miss out. Take this on-ramp to the global highway connecting you to the world. Get connected and become fluent in cross cultural communications.
Overview
Section 1: Meet Your Instructor
Lecture 1 Introduction
Lecture 2 Grasshopper
Lecture 3 Non-Verbal communications examples
Lecture 4 Country and Corporate Cultural Codes and Definitions
Lecture 5 Learning Objectives
Lecture 6 What Return On Investment (ROI) Does Corporate Culture Deliver? Zappos Case
Lecture 7 Activity Step by Step ACTIVITY
Section 2: Section 1
Lecture 8 CIC equation
Lecture 9 Cross-Cultural Communications means different things to different people
Lecture 10 RAS--How We Process the Tsunami of Cultural Experience
Lecture 11 Inventory Culture Characteristics in Your Work Place--ACTIVITY
Lecture 12 Identify Define Diversity at Work--ACTIVITY
Lecture 13 MANAGING DIVERSITY AND MAKE YOUR ACTION PLAN--ACTIVITY
Lecture 14 Motivation & Maslow's Universal Needs, HBS
Lecture 15 Empathy
Section 3: CROSS CULTURAL COMMUNICATIONS ACROSS COUNTRY & Corporate CULTURES
Lecture 16 HOFSTEDE'S HIGH & LOW COUNTRY CULTURES 5 DIMENSIONS
Lecture 17 High Context = Emotional Quotient, Low Context = Rational or Intellectual quotie
Lecture 18 Dimension one: Power Distance Index
Lecture 19 Dimension two: Masculinity Femininity Index
Lecture 20 Dimension three: Long Term & Short Term Index
Lecture 21 Dimension four: Indulgence & Restraint Index
Lecture 22 Dimension five: Uncertainty & Avoidance Index
Lecture 23 Communicating Across Generations
Lecture 24 Introduction to Four Situation Leadership Styles Leading Multi-Cultural Teams
Lecture 25 Decision making Styles across multi-cultural teams
Section 4: ATTITUDES, VALUES AND COMMUNICATION TOOLS
Lecture 26 Attitudes, Listening Skills, and Communications Congruence
Lecture 27 Cultural Values Checklist ACTIVITY--Nine questions
Lecture 28 Develop and Deploy your Communications Charter--ACTIVITY
Lecture 29 Communications Matrix--ACTIVITY
Section 5: CONFLICT COMMUNICATION, COACHING TOOLS AND STRATEGIES
Lecture 30 Identify the 5 Conflict Communication Styles
Lecture 31 Reflection and Conflict Resolution ACTIVITY
Lecture 32 TECHNIQUES TO RESOLVE CONFLICTS
Lecture 33 Diversity Making Connections and a Plan of Action
Lecture 34 Lancioni's Five Dysfunctions of a Team
Lecture 35 The STOP Technique to Stop Conflict and Redirect For Better Outcomes
Lecture 36 Dealing with Discrimination
Lecture 37 Coaching and Mentoring
Lecture 38 The GROW Coaching Model and ACTIVTY
Lecture 39 The MAGNET Coaching Model ACTIVITY
Lecture 40 Tips for Tapping into the Global Talent Pool
Lecture 41 CONCLUSION
International students, global businesses, corporations, organizations, emergency and disaster relief teams, international development project teams, multi-cultural communities, community service personnel including police services.,Udemy instructors and Association managers, Non-governmental Organization experts, International Development experts, International students, global businesses, corporations, organizations, emergency and disaster relief teams, international development project teams, multi-cultural communities,,Business people and online or digital entrepreneurs expanding beyond borders and connecting to a global marketplace.,Bloggers and communicators connecting across generations and with messages targeted to hit stakeholders worldwide.,Project managers and team leaders, virtual team members,Travel enthusiasts,Community services including police and security services.
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Homepage
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https://www.udemy.com/course/cross-cultural-communication-the-new-global-currency/


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