Quality and safety in Hospital Concept of 5S–KAIZEN–TQM

you will enable you to understand the basics of improving the quality of healthcare services and the safety procedures
What you'll learn
the basic concepts of quality and safety in hospitals and explain the role of SS-KAIZEN-TQM approach as an effective methodology to improve quality
patient safety. This knowledge is essential for a professional who engages in management, quality
safety activities in hospitals in addition to all hospital staff participating in the provision of health services
Measurable Ouality: can be defined as compliance or adherence to standards, where Performance measures or indicators (KPIs) are measurement tools.
Appreciative Ouality: is the comprehension and appraisal of excellence beyond minimal standards and criteria
Perceptive Ouality: the degree of excellence perceived by the recipient or other observer of healthcare rather than by the provider of healthcare.
Requirements
No experience Need
Description
you will be able to understand the basics of improving the quality ofhealthcare services and the safety procedures provided to patients based on the 5S-KAIZEN-TQM approach which is in line with GAHAR hospital Standards 2021.provides the basic concepts of quality and safety in hospitals and explain therole of SS-KAIZEN-TQM approach as an effective methodology to improve quality andpatient safety. This knowledge is essential for a professional who engages inmanagement, quality and safety activities in hospitals in addition to all hospital staffparticipating in the provision of health services• Patient-centered: Providing Care which is respectful of and responsive to patients' preferences, needs, and values, and ensuring that Patient values guide all clinical decisions.• Timely: Reducing waits, and the sometime harmful delays for both those who receive and those who give healthcare.• Efficient: Avoid waste, including waste of equipment, supplies, ideas, and energy.• Equitable: Providing healthcare does not vary in quality because of personal characteristics such as gender, geographic location, and r socioeconomic status.The goal of Patient Centeredness Culture is to involve and empower patients and their families to become active participants in their care not only from a clinical perspective but also from an emotional, mental, spiritual, social & financial perspective.Practically, hospitals need to have an infrastructure for uniform patient-centered care policies and procedures, which ensure the needed mechanisms to establish and sustain a culture that respects patient's right. Health professionals need to develop patient-centeredness behaviors and all hospitals must provide opportunities of training for the hospital staff to ensure that.
Who this course is for
targeted for various hospital staff, including the hospital management team (HMT), the staff in the quality department, and healthcare professionals. HMT can comprehensively understand quality and safety as the platform of hospital management. Quality staff will understand the healthcare quality and safety and will be able to explain them to hospital staff, patients, and stakeholders correctly. For many other hospital staff,
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