Desktop IT Support Level 1 & 2 in real life (Troubleshooting

What you'll learn
Backup Data from Dead Computer
The security database on the server does not have a computer ( most common issue )
Bitlocker issue how to suspend and get the Bitlocker Code
Changing Tape Library Server Storage
Change hard disk for the Server
Rest Password
Restore User Profile
Cannot join the domain
Replace the hard disk or backup from dead laptop
Connect Cisco Switch Or Router via Console Cable
Replace RAM or Increase
Monitor issues
Docking Station issues
Requirements
No Requirements at all , we start from Zero
Description
This course in 2024 will teach you how to become a Desktop Engineer. Here I shall provide almost common issues in real life, what almost users and client-facing issue and how we resolve these issue with a perfect solution.Windows Client & Windows Server used in this course Windows client ( windows 11 and windows 10 )Windows Server ( 2016 & 2019 ) Windows Server Version available till today : Windows Server 2003Windows Server 2008Windows Server 2012 Windows Server 2016 Windows Server 2019 Windows Client Version available till today : Windows XPWindows Vista Windows 7 Windows 8Windows 10 Windows 11Other name for IT Support System AdministrationSystem Administration ( Level 1 )System Administration ( Level 1 & 2 ) Desktop Support Remote Support Field Support Desktop EngineerRemote EngineerHelpdeskIT EngineerIT Support Duties and responsibilities of the job ( for some company ) Installing and configuring computer hardware, software, systems, networks, printers and scannersMonitoring and maintaining computer systems and networksResponding in a timely manner to service issues and requestsProviding technical support across the company (this may be in person or over the phone)Setting up accounts for new usersRepairing and replacing equipment as necessaryTesting new technologyPossibly training more junior staff members.Install and configure software and hardware.Manage network servers and technology tools.Set up accounts and workstations.Troubleshoot issues and outages.Ensure security through access controls, backups and firewalls.Monitor performance and maintain systems according to requirements.Hope you will enjoy the course
Who this course is for
Anyone interested to learn IT
IT Support
Engineer Support
Remote Desktop
Help Desk Support
Desktop Support
System Administration
Homepage

https://www.udemy.com/course/desktop-support/

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