Learn how to craft clear, professional, and impactful emails that build credibility and get results every time.

What you'll learn

Understand the fundamentals of email etiquette and its importance in professional communication.
Identify the purpose of an email and write with clarity, intention, and the right audience in mind.
Structure emails using the SCRAP method for better flow, readability, and impact.
Use To, Cc, Bcc, and subject lines appropriately for clear and respectful communication.
Craft professional greetings, closings, and email signatures that reflect credibility.
Avoid common email mistakes, poor grammar, and unprofessional tone.
Apply formatting techniques, proper punctuation, and visual consistency for polished emails.
Practice real-world email writing through exercises, correction activities, and downloadable templates.

Requirements

No experience needed

Description

Course

Description

(Enhanced & Keyword Optimized)Want to write professional emails that get noticed, generate responses, and leave a lasting impression?Do your emails often go unread, misunderstood, or ignored?Have you ever struggled with what to write, how to say it, or worried that your email tone might be misinterpreted?You're not alone — and the good news is, email etiquette is a learnable skill that can boost your professional image, improve business communication, and even accelerate your career growth.Whether you're a corporate employee, intern, manager, freelancer, entrepreneur, or student, mastering email etiquette and business writing is essential in today's digital-first world. Emails are often the first impression you make — so make it count.

What you'll learn

In this comprehensive email etiquette course, you'll gain all the tools you need to craft clear, professional, and impactful emails with confidence and purpose. This isn't just theory — you'll apply what you learn through demos, exercises, activities, and quizzes.You'll learn how to:Understand the fundamentals of email etiquette and professional communicationIdentify your audience and write with a clear email purposeMaster the SCRAP method for well-structured and concise emailsUse To, Cc, Bcc, subject lines, and email headers correctlyCraft professional greetings, sign-offs, and closing linesAvoid email blunders, poor grammar, and unprofessional toneApply the 5 C's of effective email writingFormat emails with the right fonts, punctuation, and visual structureWrite and manage Out-of-Office (OOO) responses and email forwardingChoose the right tone for your email to sound assertive yet respectfulShorten long URLs, organize attachments, and finalize emails with a checklistPractice through hands-on email exercises, live demos, and email correction activitiesDownload and use 10+ professionally designed email templates

Who this course is for

This course is for anyone who sends emails professionally and wants to improve how they communicate through email. Ideal for:Corporate professionals looking to improve their business communicationFresh graduates or job seekers preparing for the workplaceFreelancers and entrepreneurs managing clients or projects over emailManagers or team leads looking to set a high communication standardStudents and interns who want to leave a good impressionAnyone who has ever felt unsure about how to word or format a professional emailBy the end of this course, you'll be able to:Write emails that are clear, concise, and courteousImprove your email writing skills for any professional contextMake your emails actionable, timely, and effectiveAvoid common mistakes and elevate your written communication gameSave time, reduce confusion, and build your credibility through every email you send

Who this course is for

Professionals seeking to improve their email communication in corporate settings
Administrative staff who manage high volumes of email correspondence daily
New graduates entering the workforce and establishing their professional communication style
Engineers and technical professionals who need to communicate complex information clearly and concisely through email correspondence
Managers looking to set email standards for their teams
International professionals wanting to understand cultural email etiquette norms
Sales professionals who need to craft compelling and professional email outreach
Remote workers relying heavily on written communication
Small business owners managing client relationships through email
Homepage:

https://www.udemy.com/course/email-etiquette-masterclass/